Campaigns
Advertisers can choose eligible placements, dates, creative and budget subject to availability and approval. A campaign is not guaranteed until Mattr confirms it.
Billing and verified plays
Mattr is designed to charge campaigns based on verified advertising delivery where that pricing model applies. A verified play is a recorded delivery event from the Mattr platform or player; it is not the same as proof that a person looked at the screen.
Audience estimates
Any audience, reach or impression figure described as estimated is an estimate only and is not a guarantee of people viewing or responding to the campaign.
Creative responsibility
You must own or have permission to use all campaign creative, claims, trademarks and personal data. Creative must comply with applicable advertising law and the Acceptable Content Policy.
Venue and Mattr approval
Mattr and participating venues may reject creative or categories that are unsuitable, unlawful, misleading, competitive with the venue or inconsistent with placement rules.
Changes and cancellation
The campaign checkout or order form will explain any deadline for changes or cancellation. Spend for advertising that is not delivered should be handled according to the campaign terms and verified delivery records.
Reporting
Mattr may report verified plays, screen status, spend and estimated audience information. Reporting can be affected by connectivity, player status, venue outages and data processing delays.
Managed campaigns
Where Mattr provides a managed service, any management fee, scope, creative support and campaign approval process will be confirmed before work starts.