Mattr Help centre

Keep your screens.
And your plans. Moving.

Find a practical starting point for setup, content, campaigns and billing.

player

Connecting a Player

Check HDMI, power, ventilation and internet. Follow the pairing instructions and verify your first content playback.

Player setup

business

Planning a content schedule

Start with content that helps the venue. Match your rotation to opening hours and protect essential information.

Venue guide

business

Setting advertising controls

Confirm eligible inventory and apply relevant category, competitor and timing rules. Premium makes advertising optional.

Explore business plans

billing

Understanding your revenue share

Mattr pays 60% of eligible media revenue. Premium pays 70% when enabled. Payout timing and any adjustments are confirmed in your agreement.

Earnings calculator

advertising

Planning a campaign

Choose suitable placements, prepare your creative and confirm the schedule and budget before approval.

Campaign process

advertising

Preparing your artwork

Build clear, high-contrast artwork for the selected aspect ratio and viewing distance. Confirm the placement’s acceptance requirements.

Creative guide

reporting

Plays are not people

A recorded delivery event is not proof that an individual watched the screen. Audience estimates should be read separately.

Advertising overview

billing

Choosing monthly or annual Premium

Monthly is £14.99 per screen with a 3-month initial term. Annual is £161.89 prepaid per screen for 12 months.

Pricing details

player

When a screen stops updating

Check power, input selection, connectivity and the published schedule. Supported cached media may continue, but live feeds need a connection.

Contact support

billing

Changing or ending a plan

Check the order agreement for subscription, network participation and Player return conditions before making changes.

Screen owner terms

Tell us what you are trying to do

Let’s get it sorted.

Contact support

Mattr account

Your Mattr workspace.

The live platform sign-in is not connected to this marketing site yet. Contact the team for account access.

Contact Mattr

Plug. Connect. Publish.

Illustrative product walkthrough, not a recording of the live platform.